Bank 1: 10:25 a.m. – 11:05 a.m.
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Direct Selling Growth & Outlook Insights
This session will provide in-depth data and analysis on DSA’s 2023 Growth & Outlook Survey from leading insights and strategy executives on DSA’s Industry Research Committee. Learn about key industry trends and their implications on the channel and ensure you’re well-positioned to stay competitive post-pandemic.
Mary Earley, Global Senior Manager, Consumer & Member Insights, Herbalife
Lisa Gudding, Executive Vice President, Ipsos
Gordon Hester, General Manager Sales, USA & Canada, PM-International
Monica Wood, Vice President, Global Consumer and Member Insights, Herbalife
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Bank 1: 10:25 a.m. – 11:05 a.m.
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Corporate IT Teams and the New Horizon: Measuring What Matters in Our New-Found AI Revolution
With the advent of revolutionary AI tools, a new era has arrived. As we speed to adopt these bleeding-edge technologies, corporate IT teams are responsible for ensuring that all integrations run smoothly and completely. This panel discussion will delve into how AI will advance the KPIs that IT professionals use to quantify and benchmark their success and how IT teams are incorporating AI tools into their IT processes.
Topics that will be discussed in depth by the panelists include:
- Cycle time metrics, which have the greatest effect on the shortest tasks, such as bug fixes.
- Rates of reopened incidents and Net Promoter Scores
- Workforce metrics, including time to fill skill gaps, time spent learning, and attrition
Walter Noot, Chief Operating Officer, USANA Health Sciences, Inc.
DSEF Fellow Dr. Michael Rodriguez, Campbell University
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Bank 1: 10:25 a.m. – 11:05 a.m.
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How to Take Control of Online Marketplaces in Ways That Will Delight Your Salesforce/Field
In this session, we will describe how direct sellers can set up an authorized presence on online marketplaces that provides more control over the platform, reducing the effect of online sellers while not competing with the brand’s traditional salesforce. This session will provide case studies of how other direct sellers solved their online marketplace problem, eliminating the effect of unauthorized sales, and increased their sales and profits in ways that benefit their traditional salesforce.
Adam Sherman, Partner, Vorys, Sater, Seymour and Pease LLP
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Bank 1: 10:25 a.m. – 11:05 a.m.
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Sustained Success in the Face of Challenging Market Forces: The Hy Cite Growth Story
With 2023 gains and sustained prosperity headlining the Hy Cite & Royal Prestige growth story, the story of how such success has been achieved is one from which much can be learned. Join as this company leader offers insights into his company’s 85% growth from 2019 through 2022 despite economic headwinds. In this session, he will share how combining high-quality products with a sharp focus on providing earning opportunities to distributors and a highly positive customer experience has enabled the company to sustain an impressive growth trajectory. Attendees will get an understanding of his vision for the channel's future and an appreciation for his view of direct selling's growing importance in an ever-changing economy.
Paulo Moledo, CEO & President, Hy Cite Enterprises
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Bank 1: 10:25 a.m. – 11:05 a.m.
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Diversity, Empowerment & Inclusion
Companies have shown good faith and increased dialogue and effort regarding diversity, equality, and inclusion (DEI), but evidence suggests only modest improvement. Global corporate investment in DEI is projected to nearly double from $7.5 billion in 2020 to $15.4 billion in 2026 as corporations invest more money in initiatives like employee resource groups (ERGs). Yet, if progress continues at the current rate, decades upon decades will pass before women and men worldwide have equal access to the economic mainstream. Join this panel to learn how to implement lasting change in diversity, equity, and inclusion in any company.
MODERATOR: Crayton Webb, Owner & Chief Executive Officer, Sunwest Communications
Sheryl Adkins-Green, Chief Experience Officer, Mary Kay Inc.
Amber Snow, Director of Diversity, Equity & Inclusion, Amway
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